Bill Gates: "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.", The Road Ahead (1996 edition), Wheeler Pub Incorporated, [URL]
Bill Gates: "Historically, privacy was almost implicit, because it was hard to find and gather information. But in the digital world, whether it’s digital cameras or satellites or just what you click on, we need to have more explicit rules—not just for governments but for private companies.", September 23, 2013, The annual Clinton Global Initiative meeting, [URL]